Privacy Statement

At Parkertwain, we are deeply committed to protecting your privacy and the personal information you share with us. This Privacy Statement outlines how we collect, use, store, and safeguard your data when you visit or make a purchase from parkertwain.com. Please read this statement carefully to understand our practices and how they affect you as a valued customer.

1. Information We Collect We collect both personally identifiable information (PII) and non-personal information in several ways, including when you:

  • Visit our website

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact our support team

The types of information we collect may include:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

  • Purchase history

  • IP address, browser type, device information

  • Cookies and usage data

2. How We Use Your Information We use your information to:

  • Fulfill and manage your orders

  • Provide customer support

  • Process transactions securely

  • Send transactional emails and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Send marketing communications (with your consent)

3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience. These tools allow us to:

  • Remember your preferences and settings

  • Understand user behavior and website traffic

  • Measure the effectiveness of our campaigns You can modify or disable cookie settings via your browser at any time.

4. Data Sharing and Disclosure We do not sell or rent your personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers)

  • Legal authorities if required to comply with law or protect our rights

  • Analytics providers like Google Analytics for performance monitoring

5. Data Security We implement industry-standard security measures to protect your personal information. These include:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and intrusion detection

  • Regular monitoring and risk assessments Despite our efforts, no online data transmission can be guaranteed to be 100% secure.

6. Your Rights and Choices You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent for data processing (where applicable)

7. Children's Privacy Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children.

8. Data Retention We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. International Users If you are accessing our site from outside the United States, you understand that your data may be transferred to and processed in the U.S., where data protection laws may differ.

11. Policy Updates We may update this Privacy Statement from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us If you have any questions or concerns about our privacy practices, please contact us at: Email: contactassist@parkertwain.com
Website: www.parkertwain.com

By using our website, you acknowledge that you have read and understood this Privacy Statement and agree to its terms.